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POLICIES 


CANCELLATION POLICIES 
VIDEO AND PHOTOGRAPHY POLICY  
SUITCASING POLICY  
TMA GLOBAL | IN CONJUNCTION WITH (ICW) POLICY
ROOM BLOCK POLICY


 
CANCELLATION POLICIES


EVENT CANCELLATION POLICY   
Notification of cancellation must be submitted in writing via email to conferences@turnaround.org. Cancellations will not be reviewed or processed until they are received in writing. Phone cancellations are not accepted. Cancellations received on or before SEPTEMBER 15, 2023, will be refunded 50% of all registration fees. Cancellations or registrations received after the cancellation deadline of SEPTEMBER 15, 2023, will not be eligible for a refund. Refunds will be issued no later than OCTOBER 20, 2023.

SUBSTITUTION POLICY   
Substitutions are only permitted on the day of cancellation. If you cannot find a substitution by the day of cancellation, or if the cancellation occurs after the cancellation policy deadline date, you will forfeit your registration. Substitutions must be submitted in writing via email to conferences@turnaround.org  for consideration. Phone substitutions are not accepted. Please note that substitutions made after SEPTEMBER 15, 2023, may not be reflected on the registration list. The substitute must be from the same firm as the original registrant, and the substitution notice must contain accurate contact information for the new registrant; otherwise, TMA cannot guarantee an accurate listing on the registration list. Substitute registrants with different membership statuses and/or registration categories will be invoiced the difference in registration fees. Substitutions will not be permitted after SEPTEMBER  27, 2023.

NETWORKING ACTIVITIES CANCELLATIONS & SUBSTITUTIONS   
Notification of cancellation or substitution of networking activities must be submitted in writing via email to conferences@turnaround.org. Networking activity cancellations will not be reviewed or processed until they are received in writing. Phone cancellations are not accepted. Cancellations received on or before SEPTEMBER 15, 2023, will be refunded 50% of all registration fees. Cancellations received after the deadline SEPTEMBER 15, 2023, will not be eligible for a refund. Substitutions for networking activities are not permitted; however, you may choose a substitute for networking activities if you are substituting your entire registration. Substitutions will not be permitted after SEPTEMBER 27, 2023.
 

TMA FINANCIAL HARDSHIP POLICY   
Discounted or waived registration fees for TMA events are considered case-by-case. Prospective attendees should submit their requests in writing to TMA Global at conferences@turnaround.org, documenting the financial hardship circumstances. Requests will be considered for employment hardship, family and medical situations, and other circumstances, subject to the approval at the sole discretion of TMA Global. For more information or with any questions, please contact  conferences@turnaround.org.
 

VIDEO AND PHOTOGRAPHY POLICY 

 
By attending this TMA Global event, you agree that your voice and/or image may be recorded, used, and distributed with the broadcast or other media distribution of this event. By taking part in this event, you grant the event organizers full rights to use the images resulting from the photography/video filming or recording and any reproductions or adaptations of the images for future marketing, publicity, or other purposes to help achieve the group’s mission.  
 

SUITCASING POLICY  


Turnaround Management Association greatly appreciates the support of our attendees, exhibitors, and sponsors. TMA has adopted a Suitcasing Policy to protect the investment they make in our events and conferences.  Suitcasing is a business practice of non-registered individuals and those from non-exhibiting and non-sponsoring companies who solicit business from attendees during a TMA event/conference in the TMA event space and other public areas surrounding that space, including the nearby hallways, a hotel lobby, bar, or restaurant.  

Out of respect to our sponsors, registered attendees, and TMA generally, suitcasing is strongly discouraged at TMA conferences and events. Unregistered individuals and representatives from non-exhibiting and non-sponsoring companies who are observed soliciting business at a TMA conference/event or other nearby public space will be asked to leave. Additional penalties may apply, such as being banned from future TMA events and conferences.   
Registered attendees, exhibitors, and sponsors are encouraged to advise TMA staff if they observe or are aware of any violations of our suitcasing policy. Please contact  conferences@turnaround.org.
 

TMA GLOBAL | IN CONJUNCTION WITH (ICW) POLICY

TMA GLOBAL | IN CONJUNCTION WITH (ICW) EVENT GUIDELINES
Turnaround Management Association (TMA) welcomes affiliated organizations, sponsors, and industry partners to meet and host various functions during TMA-approved dates and times in conjunction with TMA Global conferences. All approved sponsors or registered attendees of TMA Global conferences are required to follow these guidelines when submitting a request for and hosting ICW events.

Download these guidelines (PDF)


DEFINITION OF AN IN CONJUNCTION WITH (ICW) EVENT
An In Conjunction With (ICW) meeting is any event that is not part of the official TMA Global conference or conference programming and for which venue space is contracted at the host hotel.

GUIDELINES

  • All ICW meetings associated with TMA’s events must adhere to these guidelines:
  • All requests to hold ICW meetings associated with the conference must be submitted to and approved by the host hotel(s).
  • You are responsible for working with the host hotel directly to secure space, order food and beverage, and arrange for payment. TMA staff does not assist in the planning or execution of ICW events.
  •  ICW meetings must NOT overlap with designated TMA programming, and no ICW meetings are permitted to be scheduled within 30 minutes before the start of or after the conclusion of any TMA event programming. When scheduling ICW meetings, please refer to the conference agenda on the website.
  •  No signage or collateral materials for ICW meetings may be placed in TMA-contracted areas without TMA’s prior approval.
  •  Any costs associated with an ICW event (e.g., food and beverage, audiovisual equipment and labor, meeting room rental) are solely the responsibility of the host organization or individual.
  • Promotional materials (e.g., announcements, invitations, publicity, on-site materials, signage) must not imply an ICW event is an official conference activity or is endorsed by TMA without the prior consent and approval of TMA. Invitations to or information about your ICW event may not be sent to the event attendee list without prior approval by TMA.

 
ROOM BLOCK POLICY

The protected hotel room block at the Fairmont San Francisco is for the 2023 TMA Annual Conference registered attendees only, and the discounted rates associated with them are not to be used for/by non-registered attendees or guests who are not participating in the conference. The hotel booking link may not be used for or shared with guests or clients who are not registered to attend the Annual and reserving multiple rooms under a single name is not permitted. Non-registered names who are identified on the hotel roster will be immediately notified and removed from the protected hotel room block by TMA and the Fairmont San Francisco. Non-registered guests will be solely responsible for any associated non-refundable room deposits and/or cancellation fees outlined by the hotel.